Refund Policy
Last updated: July 19, 2026
If a digital report is not delivered, is materially defective, or does not match the purchased description, contact hi@zynhar.com within 14 days of purchase. Include the order email and Creem order reference.
Because personalized digital reports are prepared from customer-supplied information, refunds are generally unavailable after a correctly prepared report has been delivered, except where required by applicable consumer law. Duplicate or unauthorized charges will be investigated promptly.
Approved refunds are issued through the original payment method by Creem.